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Terms & Conditions

Last updated: 31 March 2026

Welcome to the Cape Agronomy / CWA website. These Terms & Conditions (“Terms”) govern your use of our website, online store, and related services. By accessing or using this website, you agree to be bound by these Terms.

If you do not agree to these Terms, please do not use this website.

1. Who we are

This website is operated by Cape Agronomy / CWA.

Contact details:
Cape Agronomy / CWA
5 Zeederberg Square
Paarl, 7646
South Africa
Email: info@cwa.co.za
Telephone: +27 (21) 860 0800

2. Use of this website

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the website.

You may not:

  • use the website fraudulently or unlawfully;

  • interfere with the operation or security of the website;

  • attempt to gain unauthorised access to any part of the website, server, or systems;

  • misuse the website by knowingly introducing malicious code, viruses, or other harmful material; or

  • use the website in a way that could damage our reputation or operations.

3. Products and availability

Cape Agronomy operates an online store and offers products through the website. Product availability may change without notice. We reserve the right to discontinue, withdraw, or amend products or services at any time. The current site shows an online store with agricultural products including specialty mushrooms and olive oil.

We make reasonable efforts to ensure that product descriptions, images, and prices are accurate. However, we do not guarantee that all product descriptions, images, availability, or pricing are always complete, current, or error-free.

4. Orders

When you place an order through our website, you agree that:

  • all information you provide is accurate and complete;

  • you are authorised to use the payment method provided; and

  • your order is subject to acceptance by us.

Submission of an order does not automatically mean that the order has been accepted. We may decline or cancel an order for reasons including product unavailability, pricing errors, suspected fraud, or incorrect information.

If we cancel an order after payment has been made, we will arrange an appropriate refund or remedy.

5. Prices and payment

All prices displayed on the website are subject to change without notice.

Unless otherwise stated, prices are displayed in South African Rand. You are responsible for ensuring that you understand the pricing and any delivery fees before completing your purchase.

Payment must be made using the payment methods made available on the website at checkout.

6. Delivery and shipping

Any shipping, delivery, collection, or fulfilment terms published on the website will form part of these Terms where applicable. Delivery times are estimates only unless expressly stated otherwise.

We are not responsible for delays caused by couriers, third-party service providers, force majeure events, incorrect delivery information supplied by you, or circumstances beyond our reasonable control.

7. Returns and refunds

Returns, refunds, and exchanges are governed by our Refund Policy or Return Policy, as applicable, together with any rights you may have under South African consumer law.

Please refer to our separate Refund Policy for more information.

8. Newsletter and marketing

The website includes a newsletter subscription feature. By subscribing, you agree to receive marketing or informational communications from us, subject to your right to unsubscribe at any time. The site currently includes an email newsletter sign-up form.

You may opt out of marketing communications by using the unsubscribe link in an email or by contacting us at info@cwa.co.za.

9. Intellectual property

All content on this website, including text, branding, graphics, logos, product names, images, layout, and other materials, is owned by or licensed to Cape Agronomy / CWA unless otherwise stated.

You may not reproduce, copy, distribute, modify, publish, transmit, display, or exploit any website content without our prior written consent, except for personal, non-commercial use permitted by law.

10. Website content disclaimer

We aim to ensure that the information on this website is accurate and helpful. However, all content is provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, we do not warrant that:

  • the website will always be available, uninterrupted, secure, or error-free;

  • the content is always complete, accurate, or up to date; or

  • the website or server will be free from bugs, viruses, or harmful components.

11. Limitation of liability

To the fullest extent permitted by law, Cape Agronomy / CWA will not be liable for any indirect, incidental, special, or consequential loss or damage arising from or related to:

  • your use of, or inability to use, the website;

  • any interruption, suspension, or withdrawal of the website;

  • errors or omissions in website content;

  • unauthorised access to or alteration of your transmissions or data; or

  • reliance placed on information contained on the website.

Nothing in these Terms excludes or limits any liability that cannot legally be excluded under applicable law, including certain rights under consumer protection legislation.

12. User-submitted information

If you provide any reviews, feedback, comments, suggestions, or other submissions to us, you agree that:

  • the information provided by you is not unlawful, defamatory, infringing, or misleading;

  • we may use, reproduce, publish, or adapt that content for business purposes; and

  • you are responsible for the content you submit.

We reserve the right to remove or refuse user-submitted content at our discretion.

13. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Third-party links

This website may contain links to external websites or services operated by third parties. We do not control and are not responsible for the content, policies, or practices of those third-party websites.

Accessing third-party sites is at your own risk.

15. Governing law

These Terms are governed by the laws of the Republic of South Africa.

Any dispute arising out of or in connection with these Terms, the website, or any purchase made through the website will be subject to the jurisdiction of the South African courts, unless applicable law provides otherwise.

16. Changes to these Terms

We may update or amend these Terms from time to time. Any changes will be effective when posted on this page. Your continued use of the website after updated Terms are posted means you accept the revised Terms.

17. Contact us

If you have any questions about these Terms & Conditions, please contact:

Cape Agronomy / CWA
5 Zeederberg Square
Paarl, 7646
South Africa
Email: info@cwa.co.za
Telephone: +27 (21) 860 0800

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